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EXPLORING THE UNDERSTANDING ABOUT ROUTINE HEALTH DATA QUALITY: ORAL
HEALTHCARE PERSONNEL PERSPECTIVE
NMRR-18-3194-44965

Syirahaniza MS, Mohd Zulkarnain S, Mohd Zarawi MN, Akram H, Badariah TC

Introduction: A high-quality routine oral health data is critical for planning, financing,
monitoring, and evaluation of programmes and activities. However, the term quality is
subject to various interpretation and meaning by a different individual involved in the
process. Objectives: To explore the understanding of health data quality among oral
healthcare personnel. Materials and Methods: A phenomenology study was conducted
from March to April 2019 involving the public oral health facilities in Kelantan, Malaysia.
A total of 64 oral health care personnel were invited to be involve in eight focus group
discussions (FGD) for data collection. A purposive sampling technique was applied to
identify the eligible participants. Data were analysed by ATLAS.ti software version 8.0,
using the thematic analysis method. Results: A total of 59 (92.1%) participants consented
to participate. Sixteen codes related to the understanding of health data quality were
identified namely correctness, timeliness, work process, as a measurement tool and
indicator of excellence, quantity or amount of data, traceability, transparency in
reporting, data user needs, completeness, reproducible, usability, speed, objectivity,
standardise and understandable. These codes clustered into three themes; content of the
data, comprehension of the data handler and the work process in generating the data.
Conclusion: This study demonstrates the multifaceted nature of health data quality
understanding among participants. These findings may be of use to researchers and
decision makers who wish to comprehend the value of health data quality or recommend
intervention for quality improvement.

Keywords (MeSH): qualitative research, healthcare personnel, data accuracy, focus groups

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Poster presentation at the 6 Asia Pacific Conference on Public Health (APCPH)
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Published in Med J Malaysia 6 Asia-Pacific Conference on Public Health Supplement 74
Dr Syirahaniza Mohd Salleh
Perlis Oral Health State Office
Kangar Perlis

Dr Mohd Zulkarnain Sinor
Dr Akram Hasan
Dr Mohd Zarawi Mat Nor
School of Dental Sciences
Universiti Sains Malaysia
Kelantan Malaysia

Dr Badariah Tambi Chek,
Tanah Merah Oral Health District Office Kelantan
Oral Health Services Malaysia

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