CUSTOMER'S CHARTER
This Charter reiterates the commitment of all Healthcare Workers (HCW) at Oral Health Programme, Ministry of Health (OHP, MOH):
We are committed to ensure that our CLIENTS are:
- Served efficiently and in a friendly manner;
|
- Updated with relevant information on services provided;
|
- Attended to within 15 minutes of appointment time.
|
You, our CLIENTS are responsible for and expected to:
- Provide all necessary documents for the required procedures;
|
- Keep up with your appointments and inform us at OHP if you are unable to do so;
|
- Use all amenities provided in a responsible manner;
|
- Cooperate in providing detailed and accurate information on issues raised.
|
Any enquiries, kindly contact:
|
Dr Faizah binti Kamaruddin
Director of Oral Health Practice & Development Division
Oral Health Programme
Tel: 03-8883 4163
e-mel: This email address is being protected from spambots. You need JavaScript enabled to view it.
|
|
Datin Dr. Nazita binti Yaacob
Deputy Director of Quality Section,
Oral Health Programme
Tel: 03-8883 4218
e-mel: This email address is being protected from spambots. You need JavaScript enabled to view it.
|
Client Charter Achievement
• January to December 2024
Clients’ Charter Achievement Report
Oral Health Programme
