{"id":2949,"date":"2025-09-25T09:33:28","date_gmt":"2025-09-25T09:33:28","guid":{"rendered":"https:\/\/hq.moh.gov.my\/perancangan\/?page_id=2949"},"modified":"2026-03-10T02:23:43","modified_gmt":"2026-03-10T02:23:43","slug":"manual-kualiti-12","status":"publish","type":"page","link":"https:\/\/hq.moh.gov.my\/perancangan\/manual-kualiti-12\/","title":{"rendered":"MANUAL KUALITI 12"},"content":{"rendered":"\n<div class=\"row\"  id=\"row-1947329636\">\n\n\n\t<div id=\"col-807421433\" class=\"col medium-3 small-12 large-3 col-divided\"  >\n\t\t\t\t<div class=\"col-inner text-shadow-1\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"container section-title-container\" ><h4 class=\"section-title section-title-normal\"><b><\/b><span class=\"section-title-main\" >Sistem Pengurusan Kualiti  MS ISO 9001:2015<\/span><b><\/b><\/h4><\/div>\n\n<ul id=\"menu-menu-kualiti\" class=\"menu\"><li id=\"menu-item-2859\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-2859\"><a href=\"#\">Prosedur Spesifik<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-2861\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-2861\"><a href=\"#\">Pentadbiran<\/a>\n\t<ul class=\"sub-menu\">\n\t\t<li id=\"menu-item-3036\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-3036\"><a href=\"https:\/\/hq.moh.gov.my\/perancangan\/manual-kualiti-8\/\">BP-08- PENGURUSAN LATIHAN ANGGOTA<\/a><\/li>\n\t\t<li id=\"menu-item-3037\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-3037\"><a href=\"https:\/\/hq.moh.gov.my\/perancangan\/manual-kualiti-09\/\">BP-09- ADUAN DAN MAKLUMBALAS PELANGGAN<\/a><\/li>\n\t\t<li id=\"menu-item-3038\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-3038\"><a href=\"https:\/\/hq.moh.gov.my\/perancangan\/manual-kualiti-10\/\">BP-10 PENGURUSAN BELANJAWAN TAHUNAN<\/a><\/li>\n\t\t<li id=\"menu-item-3039\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-3039\"><a href=\"https:\/\/hq.moh.gov.my\/perancangan\/manual-kualiti-11\/\">BP-11 PENGENDALIAN PEROLEHAN<\/a><\/li>\n\t\t<li id=\"menu-item-3040\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-3040\"><a href=\"https:\/\/hq.moh.gov.my\/perancangan\/manual-kualiti-12\/\">BP-12  PENYELENGGARAAN ASET ALIH KERAJAAN<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li id=\"menu-item-2862\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-2862\"><a>Seksyen PDPK<\/a>\n\t<ul class=\"sub-menu\">\n\t\t<li id=\"menu-item-3034\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-3034\"><a href=\"https:\/\/hq.moh.gov.my\/perancangan\/manual-kualiti-13\/\">BP-13-PENGGUBALAN PELAN KESIHATAN<\/a><\/li>\n\t\t<li id=\"menu-item-3035\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-3035\"><a href=\"https:\/\/hq.moh.gov.my\/perancangan\/manual-kualiti-14\/\">BP-14-PEMANTAUAN PELAN KESIHATAN<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li id=\"menu-item-2867\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-2867\"><a>Seksyan PFK<\/a>\n\t<ul class=\"sub-menu\">\n\t\t<li id=\"menu-item-3033\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-3033\"><a href=\"https:\/\/hq.moh.gov.my\/perancangan\/wp-content\/uploads\/2026\/03\/BP-15-PENYEDIAAN-MEDICAL-BRIEF-of-REQUIREMENTS-MBoR.pdf\">BP-15-PENYEDIAAN MEDICAL BRIEF of REQUIREMENTS (MBoR)<\/a><\/li>\n\t\t<li id=\"menu-item-3031\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-3031\"><a href=\"https:\/\/hq.moh.gov.my\/perancangan\/wp-content\/uploads\/2026\/03\/BP-16-INPUT-REKABENTUK-PROJEK-DAN-PEMANTAUAN-KEPATUHAN-TERHADAP-PERANCANGAN-PERUBATAN-MEDICAL-PLANNING-COMPLIANCE.pdf\">BP-16-INPUT REKABENTUK PROJEK DAN PEMANTAUAN KEPATUHAN TERHADAP PERANCANGAN PERUBATAN (MEDICAL PLANNING COMPLIANCE)<\/a><\/li>\n\t\t<li id=\"menu-item-3032\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-3032\"><a href=\"https:\/\/hq.moh.gov.my\/perancangan\/wp-content\/uploads\/2026\/03\/BP-17-PENYEDIAAN-MAKLUMBALAS-PARLIMEN.pdf\">BP-17- PENYEDIAAN MAKLUMBALAS PARLIMEN<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li id=\"menu-item-2864\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-2864\"><a>Seksyen MNHA<\/a>\n\t<ul class=\"sub-menu\">\n\t\t<li id=\"menu-item-3029\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-3029\"><a href=\"https:\/\/hq.moh.gov.my\/perancangan\/wp-content\/uploads\/2026\/03\/BP-18-PENGURUSAN-DATA-DAN-ANALISIS-UNTUK-PENJANAAN-MAKLUMAT-PERBELANJAAN-KESIHATAN.pdf\">BP-18-PENGURUSAN DATA DAN ANALISIS UNTUK PENJANAAN MAKLUMAT PERBELANJAAN KESIHATAN<\/a><\/li>\n\t\t<li id=\"menu-item-3030\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-3030\"><a href=\"https:\/\/hq.moh.gov.my\/perancangan\/wp-content\/uploads\/2026\/03\/BP-19-PENGURUSAN-PERMOHONAN-MAKLUMAT-KESIHATAN.pdf\">BP-19-PENGURUSAN PERMOHONAN MAKLUMAT KESIHATAN<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li id=\"menu-item-2866\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-2866\"><a>Seksyen PIK<\/a>\n\t<ul class=\"sub-menu\">\n\t\t<li id=\"menu-item-3025\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-3025\"><a href=\"https:\/\/hq.moh.gov.my\/perancangan\/wp-content\/uploads\/2026\/03\/BP-20-PENERBITAN-LAPORAN-STATISTIK-KESIHATAN.pdf\">BP-20 PENERBITAN LAPORAN STATISTIK KESIHATAN<\/a><\/li>\n\t\t<li id=\"menu-item-3026\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-3026\"><a href=\"https:\/\/hq.moh.gov.my\/perancangan\/wp-content\/uploads\/2026\/03\/BP-21-PENGENDALIAN-PEMPROSESAN-DATA-DI-PUSAT-INFORMATIK-KESIHATAN.pdf\">BP-21-PENGENDALIAN PEMPROSESAN DATA DI PUSAT INFORMATIK KESIHATAN<\/a><\/li>\n\t\t<li id=\"menu-item-3027\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-3027\"><a href=\"https:\/\/hq.moh.gov.my\/perancangan\/wp-content\/uploads\/2026\/03\/BP-22-PELANTIKAN-PENGGUBAL-SOALAN.pdf\">BP-22-PELANTIKAN PENGGUBAL SOALAN, KETUA PENGAWAS DAN KETUA PEMERIKSA CERTIFICATION OF CODERS (COC) INTERNATIONAL CLASSIFICATION OF DISEASES (ICD)<\/a><\/li>\n\t\t<li id=\"menu-item-3028\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-3028\"><a href=\"https:\/\/hq.moh.gov.my\/perancangan\/wp-content\/uploads\/2026\/03\/BP-23-PENYEDIAAN-KERTAS-SOALAN-DAN-PENGAWASAN-PENILAIAN-CERTIFICATION-OF-CODERS-COC-INTERNATIONAL-CLASSIFICATION-OF-DISEASES-ICD.pdf\">BP-23- PENYEDIAAN KERTAS SOALAN DAN PENGAWASAN PENILAIAN CERTIFICATION OF CODERS (COC) INTERNATIONAL CLASSIFICATION OF DISEASES (ICD)<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li id=\"menu-item-2863\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-2863\"><a>Seksyen NHF<\/a>\n\t<ul class=\"sub-menu\">\n\t\t<li id=\"menu-item-3041\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-3041\"><a href=\"https:\/\/hq.moh.gov.my\/perancangan\/wp-content\/uploads\/2026\/04\/BP-24-PROSEDUR-PENYEDIAAN-ULASAN-TEKNIKAL-BERKAITAN-SKOP-KERJA-BAHAGIAN-PERANCANGAN.pdf\">BP-24 &#8211; PROSEDUR PENYEDIAAN ULASAN TEKNIKAL BERKAITAN SKOP KERJA BAHAGIAN PERANCANGAN<\/a><\/li>\n\t<\/ul>\n<\/li>\n\t<li id=\"menu-item-2865\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-2865\"><a>Seksyen Perancangan eHealth<\/a>\n\t<ul class=\"sub-menu\">\n\t\t<li id=\"menu-item-3042\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-3042\"><a href=\"https:\/\/hq.moh.gov.my\/perancangan\/wp-content\/uploads\/2026\/04\/BP-24-PROSEDUR-PENYEDIAAN-ULASAN-TEKNIKAL-BERKAITAN-SKOP-KERJA-BAHAGIAN-PERANCANGAN.pdf\">BP-24 &#8211; PROSEDUR PENYEDIAAN ULASAN TEKNIKAL BERKAITAN SKOP KERJA BAHAGIAN PERANCANGAN<\/a><\/li>\n\t<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li id=\"menu-item-2860\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-2860\"><a href=\"#\">Prosedur Umum<\/a>\n<ul class=\"sub-menu\">\n\t<li id=\"menu-item-2868\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-2868\"><a href=\"https:\/\/hq.moh.gov.my\/perancangan\/wp-content\/uploads\/2026\/03\/BP-01-MANUAL-KUALITI.pdf\">BP-01-Manual Kualiti<\/a><\/li>\n\t<li id=\"menu-item-2873\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-2873\"><a href=\"https:\/\/hq.moh.gov.my\/perancangan\/wp-content\/uploads\/2026\/03\/BP-02-KAWALAN-DOKUMEN.pdf\">BP-02 Kawalan Dokumen<\/a><\/li>\n\t<li id=\"menu-item-2874\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-2874\"><a href=\"https:\/\/hq.moh.gov.my\/perancangan\/wp-content\/uploads\/2026\/03\/BP-03-KAWALAN-REKOD.pdf\">BP-03 Kawalan Rekod<\/a><\/li>\n\t<li id=\"menu-item-2875\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-2875\"><a href=\"https:\/\/hq.moh.gov.my\/perancangan\/wp-content\/uploads\/2026\/03\/BP-04-AUDIT-DALAMAN.pdf\">BP-04 Audit Dalaman<\/a><\/li>\n\t<li id=\"menu-item-2876\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-2876\"><a href=\"https:\/\/hq.moh.gov.my\/perancangan\/wp-content\/uploads\/2026\/03\/BP-05-KAWALAN-KETIDAKPATUHAN-PRODUK_PERKHIDMATAN.pdf\">BP-05 Kawalan Ketidakpatuhan Produk Perkhidmatan<\/a><\/li>\n\t<li id=\"menu-item-2877\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-2877\"><a href=\"https:\/\/hq.moh.gov.my\/perancangan\/wp-content\/uploads\/2026\/03\/BP-06-TINDAKAN-PEMBETULAN.pdf\">BP-06 Tindakan Pembetulan<\/a><\/li>\n\t<li id=\"menu-item-2878\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-2878\"><a href=\"https:\/\/hq.moh.gov.my\/perancangan\/wp-content\/uploads\/2026\/03\/BP-07-MESYUARAT-KAJIAN-SEMULA-PENGURUSAN.pdf\">BP-07 Mesyuarat Kajian Semula Pengurusan<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1318242314\" class=\"col medium-9 small-12 large-9 col-divided\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div id=\"text-298325928\" class=\"text\">\n\t\t\n\n<a href=\"https:\/\/hq.moh.gov.my\/perancangan\/wp-content\/uploads\/2026\/03\/BP-12-PENYELENGGARAAN-ASET-ALIH-KERAJAAN.pdf\" class=\"pdfemb-viewer\" style=\"\" data-width=\"max\" data-height=\"max\"  data-toolbar=\"bottom\" data-toolbar-fixed=\"off\">BP-12 PENYELENGGARAAN ASET ALIH KERAJAAN<br\/><\/a>\n\t\t\n<style>\n#text-298325928 {\n  font-size: 2.9rem;\n  line-height: 1.95;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2949","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hq.moh.gov.my\/perancangan\/wp-json\/wp\/v2\/pages\/2949","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hq.moh.gov.my\/perancangan\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hq.moh.gov.my\/perancangan\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hq.moh.gov.my\/perancangan\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/hq.moh.gov.my\/perancangan\/wp-json\/wp\/v2\/comments?post=2949"}],"version-history":[{"count":4,"href":"https:\/\/hq.moh.gov.my\/perancangan\/wp-json\/wp\/v2\/pages\/2949\/revisions"}],"predecessor-version":[{"id":3289,"href":"https:\/\/hq.moh.gov.my\/perancangan\/wp-json\/wp\/v2\/pages\/2949\/revisions\/3289"}],"wp:attachment":[{"href":"https:\/\/hq.moh.gov.my\/perancangan\/wp-json\/wp\/v2\/media?parent=2949"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}