{"id":3621,"date":"2019-09-19T04:00:16","date_gmt":"2019-09-18T20:00:16","guid":{"rendered":"http:\/\/dev.freelys.net\/?page_id=3621"},"modified":"2019-09-19T16:31:23","modified_gmt":"2019-09-19T08:31:23","slug":"piagam-pelanggan","status":"publish","type":"page","link":"https:\/\/hq.moh.gov.my\/nursing\/info-korporat\/piagam-pelanggan\/","title":{"rendered":"Piagam Pelanggan"},"content":{"rendered":"<div id='layer_slider_1'  class='avia-layerslider main_color avia-shadow  avia-builder-el-0  el_before_av_heading  avia-builder-el-first  container_wrap sidebar_right'  style='height: 301px;'  ><\/div><div id='after_layer_slider_1'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-3621'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-av_heading-511492a098455984f9210470f47d3afc\">\n#top .av-special-heading.av-av_heading-511492a098455984f9210470f47d3afc{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-av_heading-511492a098455984f9210470f47d3afc .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-av_heading-511492a098455984f9210470f47d3afc .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-av_heading-511492a098455984f9210470f47d3afc av-special-heading-h2  avia-builder-el-1  el_after_av_layerslider  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Piagam Pelanggan<\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<section  class='av_textblock_section av-43oned-97b53c65d7024a05e9ef9395a50c532b '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Bahagian Kejururawatan komited dan sentiasa berusaha untuk memberi perkhidmatan yang cemerlang kepada setiap pelanggan dengan memastikan:<\/p>\n<ol>\n<li>Setiap pelanggan yang berurusan di kaunter akan dilayan dalam tempoh masa 15 minit selepas tiba di kaunter.<\/li>\n<li>Keputusan peperiksaan Lembaga Jururawat Malaysia dan Lembaga Bidan Malaysia akan diisytiharkan ke semua Institut Latihan Kementerian Kesihatan Malaysia (ILKKM) (Kejururawatan), Universiti Awam (UA) dan IPTS melalui Sistem Pengurusan Maklumat Jururawat (SPMJ) dalam tempoh tujuh (7) hari bekerja dari tarikh terakhir penerimaan kertas jawapan peperiksaan dari semua Pusat Peperiksaan.<\/li>\n<li>Memastikan proses dan pengeluaran sijil-sijil menepati tempoh yang telah ditetapkan seperti berikut:i)\u00a0 Perakuan Pendaftaran Jururawat akan dikeluarkan dan dihantar ke Institut Latihan Kementerian Kesihatan Malaysia (ILKKM) (Kejururawatan) dalam tempoh empat belas (14) hari bekerja selepas menerima borang permohonan yang lengkap.\n<p>ii)\u00a0 Permohonan Sijil Perakuan Pengamalan Jururawat Tahunan (APC) yang lengkap dan diterima sebelum 30hb September akan diproses sebelum 31hb Disember pada tahun semasa.<\/p>\n<p>iii)\u00a0 Sijil Perakuan Pengalaman Sementara (TPC)akan dikeluarkan dalam tempoh tiga (3) hari bekerja selepas penerimaan borang permohonan yang lengkap.<\/li>\n<\/ol>\n<ol start=\"4\">\n<li>Kelulusan Mata CPD (<em>Continuous Professional Development)<\/em> akan dimaklumkan kepada penganjur \/ pemohon dalam tempoh tujuh (7) hari bekerja sebelum program dijalankan.<\/li>\n<\/ol>\n<\/div><\/section>\n<section  class='av_textblock_section av-2fpfx1-85ab93e825321d197d3eb39f02121e6d '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>PENCAPAIAN PIAGAM PELANGGAN<br \/>\n<\/strong><\/p>\n<table border=\"0\" width=\"55%\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td width=\"83\">\n<div align=\"center\"><a href=\"https:\/\/hq.moh.gov.my\/nursing\/wp-content\/uploads\/2018\/05\/PENCAPAIAN-PIAGAM-PELANGGAN-2017-19032018.pdf\" target=\"_blank\" rel=\"noopener\">2017<\/a><\/div>\n<\/td>\n<td width=\"83\">\n<div align=\"center\"><a href=\"https:\/\/hq.moh.gov.my\/nursing\/wp-content\/uploads\/2018\/05\/Piagam-Pelanggan-2016.pdf\" target=\"_blank\" rel=\"noopener\">2016<\/a><\/div>\n<\/td>\n<td width=\"83\">\n<div align=\"center\"><a href=\"https:\/\/hq.moh.gov.my\/nursing\/wp-content\/uploads\/2015\/02\/Laporan-Pencapaian-2015.pdf\" target=\"_blank\" rel=\"noopener\">2015<\/a><\/div>\n<\/td>\n<td width=\"83\">\n<div align=\"center\"><a href=\"https:\/\/hq.moh.gov.my\/nursing\/wp-content\/uploads\/2018\/05\/Piagam-Pelanggan-2014.pdf\" target=\"_blank\" rel=\"noopener\">2014<\/a><\/div>\n<\/td>\n<td width=\"83\">\n<div align=\"center\"><a href=\"https:\/\/hq.moh.gov.my\/nursing\/wp-content\/uploads\/2015\/04\/Format-Laporan-Piagam-Pelanggan-Kejururawatan-2013.pdf\" target=\"_blank\" rel=\"noopener\">2013<\/a><\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":3604,"menu_order":3,"comment_status":"open","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3621","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Piagam Pelanggan - Offical Nursing Division Portal Ministry of Health Malaysia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hq.moh.gov.my\/nursing\/info-korporat\/piagam-pelanggan\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Piagam Pelanggan - Offical Nursing 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