{"id":3316,"date":"2019-09-19T04:00:47","date_gmt":"2019-09-18T20:00:47","guid":{"rendered":"http:\/\/dev.freelys.net\/?page_id=3316"},"modified":"2019-09-19T16:28:05","modified_gmt":"2019-09-19T08:28:05","slug":"client-charter","status":"publish","type":"page","link":"https:\/\/hq.moh.gov.my\/nursing\/en\/about-us\/client-charter\/","title":{"rendered":"Client Charter"},"content":{"rendered":"<div id='layer_slider_1'  class='avia-layerslider main_color avia-shadow  avia-builder-el-0  el_before_av_heading  avia-builder-el-first  container_wrap sidebar_right'  style='height: 301px;'  ><\/div><div id='after_layer_slider_1'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-3316'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-k0qfmwja-31eb6016949fb55be8ff1e2a7c071a15\">\n#top .av-special-heading.av-k0qfmwja-31eb6016949fb55be8ff1e2a7c071a15{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-k0qfmwja-31eb6016949fb55be8ff1e2a7c071a15 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-k0qfmwja-31eb6016949fb55be8ff1e2a7c071a15 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-k0qfmwja-31eb6016949fb55be8ff1e2a7c071a15 av-special-heading-h2  avia-builder-el-1  el_after_av_layerslider  el_before_av_textblock  avia-builder-el-first '><h2 class='av-special-heading-tag '  itemprop=\"headline\"  >Client Charter <\/h2><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<section  class='av_textblock_section av-3wtxzo-f2502984629d9a3d9d3f06babad406ec '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Nursing Division is committed and will make every effort to provide services that are of quality standard to all clients by ensuring that:<\/p>\n<ol>\n<li>\u00a0All clients will be attended to at the counter within 15 minutes upon arrival.<\/li>\n<li>Examination results from the Malaysia Nursing and Midwifery Board will be announced to all Ministry of Health Training Institution (Nursing), <em>Universiti Awam (UA) <\/em>and<em> IPTS <\/em>through the <em>Sistem Pengurusan Maklumat Jururawat (SPMJ)<\/em> within 7 working days from the last date of receipt of examination answer sheets from all the examination centers.<\/li>\n<li>The processing and issuing of the following certificates are within the time set as follows:i)\u00a0 Nursing Registration Certificate will be issued and send to the Training Institution Ministry of Health (Nursing) within fourteen (14) working days after the date of receiving a complete application form.ii)\u00a0 Nursing Annual Practicing Certificate (APC) will be processed before 31<sup>st<\/sup> December after receiving a complete application form before 30th September of the same year.\n<p>iii)\u00a0 Temporary Practicing Certificate (TPC) will be issued within three (3) working days after receiving a complete application form.<\/li>\n<li>The applicant will be informed on the approval of the Continuous Professional Development (CPD) points within seven (7) working days before the program starts.<\/li>\n<\/ol>\n<\/div><\/section>\n<section  class='av_textblock_section av-21ioc4-1d2ce64d1d44fab4ec4f9414a4373d98 '   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>Client Charter Archivement<\/strong><\/p>\n<table border=\"0\" width=\"55%\" cellspacing=\"0\" cellpadding=\"0\">\n<tbody>\n<tr>\n<td style=\"text-align: center;\" width=\"83\">\n<div align=\"center\"><a href=\"https:\/\/hq.moh.gov.my\/nursing\/wp-content\/uploads\/2018\/05\/PENCAPAIAN-PIAGAM-PELANGGAN-2017-19032018.pdf\" target=\"_blank\" rel=\"noopener\">2017<\/a><\/div>\n<\/td>\n<td style=\"text-align: center;\" width=\"83\">\n<div align=\"center\"><a href=\"https:\/\/hq.moh.gov.my\/nursing\/wp-content\/uploads\/2018\/05\/Piagam-Pelanggan-2016.pdf\" target=\"_blank\" rel=\"noopener\">2016<\/a><\/div>\n<\/td>\n<td style=\"text-align: center;\" width=\"83\">\n<div align=\"center\"><a href=\"https:\/\/hq.moh.gov.my\/nursing\/wp-content\/uploads\/2015\/02\/Laporan-Pencapaian-2015.pdf\" target=\"_blank\" rel=\"noopener\">2015<\/a><\/div>\n<\/td>\n<td style=\"text-align: center;\" width=\"83\">\n<div align=\"center\"><a href=\"https:\/\/hq.moh.gov.my\/nursing\/wp-content\/uploads\/2018\/05\/Piagam-Pelanggan-2014.pdf\" target=\"_blank\" rel=\"noopener\">2014<\/a><\/div>\n<\/td>\n<td style=\"text-align: center;\" width=\"83\">\n<div align=\"center\"><a href=\"https:\/\/hq.moh.gov.my\/nursing\/wp-content\/uploads\/2015\/04\/Format-Laporan-Piagam-Pelanggan-Kejururawatan-2013.pdf\" target=\"_blank\" rel=\"noopener\">2013<\/a><\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":3310,"menu_order":3,"comment_status":"open","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3316","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Client Charter - Offical Nursing Division Portal Ministry of Health Malaysia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hq.moh.gov.my\/nursing\/en\/about-us\/client-charter\/\" \/>\n<meta property=\"og:locale\" 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