{"id":2434,"date":"2020-12-07T06:23:02","date_gmt":"2020-12-07T06:23:02","guid":{"rendered":"https:\/\/hq.moh.gov.my\/moc\/?page_id=2434"},"modified":"2022-03-23T01:40:22","modified_gmt":"2022-03-23T01:40:22","slug":"statistik-2","status":"publish","type":"page","link":"https:\/\/hq.moh.gov.my\/moc\/statistik-2\/","title":{"rendered":"STATISTIK"},"content":{"rendered":"\t\t
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Aduan<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Pendahuluan<\/strong><\/span><\/h4>

Aduan adalah pernyataan perasaan tidak puas hati pelanggan\/ orang ramai terhadap tindakan, dasar\/ polisi, amalan dan penyampaian perkhidmatan oleh Ibu Pejabat KKM (IPKKM), Jabatan serta Institusi di bawah seliaan Kementerian Kesihatan Malaysia (KKM) yang dirasai tidak adil, tidak mematuhi undangundang dan\/ atau peraturan yang sedia ada termasuk salah laku, penyelewengan, salah guna kuasa, salah tadbir dan seumpamanya.<\/span><\/p>

Majlis Optik Malaysia menguruskan 2 jenis aduan iaitu:<\/span><\/p>

1. Aduan terhadap perkhidmatan sekretariat Majlis Optik Malaysia<\/span>
2. Aduan terhadap juruoptik dan optometris berdaftar<\/span><\/p>

Panduan<\/strong><\/span><\/h4>

Majlis Optik Malaysia telah menyediakan beberapa garis panduan untuk rujukan pengguna:<\/span><\/p>

\u00a0 \u00a0 \u00a01. Garis Panduan Untuk Membuat Aduan Kepada Majlis Optik Malaysia<\/a><\/span>
\u00a0 \u00a0 \u00a02. Garis Panduan Penjualan Alat Optik dan Kanta Lekap Secara Dalam Talian<\/a><\/span>
\u00a0 \u00a0 \u00a03. Garis Panduan Perkhidmatan Optometri Mudah Alih<\/a><\/span>
\u00a0 \u00a0 \u00a04. Garis Panduan Perkhidmatan Komuniti Optometri (Anjuran Badan Bukan Kerajan (NGO) dan Pengamal Optometri Swasta<\/a><\/span><\/p>

Sebarang pertanyaan berkenaan Aduan, boleh hubungi:<\/strong><\/span><\/h5>

Sektor Etika & Akta<\/span>
Majlis Optik Malaysia<\/span>
0388831393<\/span>
eaduan.moc@moh.gov.my <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Aduan Pendahuluan Aduan adalah pernyataan perasaan tidak puas hati pelanggan\/ orang ramai terhadap tindakan, dasar\/ polisi, amalan dan penyampaian perkhidmatan oleh Ibu Pejabat KKM (IPKKM), Jabatan serta Institusi di bawah seliaan Kementerian Kesihatan Malaysia (KKM) yang dirasai tidak adil, tidak mematuhi undangundang dan\/ atau peraturan yang sedia ada termasuk salah…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_lmt_disableupdate":"","_lmt_disable":"","_mi_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-2434","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/hq.moh.gov.my\/moc\/wp-json\/wp\/v2\/pages\/2434","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hq.moh.gov.my\/moc\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hq.moh.gov.my\/moc\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hq.moh.gov.my\/moc\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hq.moh.gov.my\/moc\/wp-json\/wp\/v2\/comments?post=2434"}],"version-history":[{"count":18,"href":"https:\/\/hq.moh.gov.my\/moc\/wp-json\/wp\/v2\/pages\/2434\/revisions"}],"predecessor-version":[{"id":4297,"href":"https:\/\/hq.moh.gov.my\/moc\/wp-json\/wp\/v2\/pages\/2434\/revisions\/4297"}],"wp:attachment":[{"href":"https:\/\/hq.moh.gov.my\/moc\/wp-json\/wp\/v2\/media?parent=2434"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}